At Urban Clean we believe that training and experience are essential to a productive work environment. Our water damage technicians have completed IICRC training in Water Restoration and Applied Structural Drying. Our experience in the field of water damage allows us to mitigate damages and restore property to a pre loss condition with great efficiency. The vast array of drying equipment and specialty tools at our disposal provides us with the means to accomplish drying goals in a timely manner.

Understanding the types of water damage in a loss environment is essential in planning emergency drying priorities. Clean or Category 1 water is defined as potable or drinkable water. Losses involving clean water have a high success rate with drying and cleaning. Grey or Category 2 water differs from Category 1 in that it may contain microorganisms or nutrients for microorganisms. This type of water damage requires specific actions and adherence to IICRC guidelines. An example of Category 2 water would include discharge from a dishwasher or laundry machines. Black or Category 3 Water contains microorganisms and pathogens. This type of water damage needs to be handled by experienced professionals to ensure the health and safety of all parties involved. Some examples of Category 3 water include from a sump pump failure or a sewer drain back up.

The only way to ensure that a job site will dry effectively is to monitor humidity and moisture on a daily basis. Without the information obtained by the use of our moisture sensing meters and thermal hygrometers it would be very difficult to ensure that jobsites were properly set up to dry.

We employ the use of the newest and most effective drying equipment available in the industry. The high velocity air movers are used to increase the rate of evaporation at wet surfaces. The LGR and Desiccant dehumidifiers work with the air movers by removing moisture from the air as well as increasing evaporation from surfaces by keeping the relative humidity low.

An important part of loss mitigation involves having the appropriate tools for any given water damage. The Injecta Dry wall cavity drying system presents a less intrusive and destructive means of drying difficult areas. When limiting damage to wet hardwood flooring the Rescue Mat System is an essential peace of equipment. The weighted roller extraction unit or Hydro-X allows us to extract water from not only carpeting but also the foam under pad. If more water can be removed by a physical extraction method, the carpet can dry faster resulting in a greater chance of salvage.

Years of experience in the field of fire and smoke damage cleaning enables us to handle any fire loss with confidence and professionalism. We understand the importance of quick response when undertaking emergency cleaning. In addition to our ability to respond quickly we also have the most effective cleaning products at our disposal.

Our building cleaning methods are designed to save finishes and fixtures whenever possible. Building cleaning is also very important as a means of odor control, minimizing the affected areas of a building, and preparation for reconstruction. The cleaning facility in our warehouse gives us the ability to clean any amount of content large or small in a timely manner. In the event that hardwood furniture does not respond to initial cleaning we have the option of refinishing. Our electronics restoration workshop allows us to clean and restore contents affected by both smoke and water in a cost effective manner. Document restoration from smoke and water damage can also be done safely and secure in our documents lab.

Inventory control is an intricate component of disaster restoration. Urban Clean uses POI, the state of the art inventory system that makes use of onsite computer entry of items as well as scanable barcode tags. The Pack Out Inventory computer program offers unmatched detail and speed of entry with the option of on the spot inventory print outs. Homeowners and insurers alike appreciate this new technology as it allows for total control of the inventory from start to finish of a project. All of our staff are trained to pack contents in the safest way in order to avoid damages.

Through the use of our moving van and temperature controlled 19,000sq ft warehouse we have the ability to move out any residence large or small to accommodate cleaning or reconstruction. Also, utilizing the POI system assures that every item is returned.

We have the equipment and trained personnel to tackle any steam cleaning job of carpeting or upholstery related to smoke or water damage.

There is no substitute for experience and training when it comes to air quality and odour control. Air quality is a prevalent issue these days and our customers often have legitimate concerns regarding their homes. We have IICRC certified Applied Microbial Remediation Technicians as well as access to Industrial Hygienists whenever issues with mould are discovered. We also have IICRC certified Odour Control Technicians who understand all of the options available when dealing with odour problems such as smoke, protein fire, skunk, oil and gas, deceased animals, or rotten food.

The HEPA air scrubbers are used in a variety of situations to minimize exposure to harmful particles and mitigate and minimize smoke and dust damages. They are required in any mould remediation job and sewer back up job any fire or smoke related job.

Ozone generators are used as an odour control technique. Ozone is a small particle that can penetrate porous surfaces and act as an oxidizing agent to break down odour particles. It is very important that this equipment be used by trained professionals as ozone can be harmful to humans and pets, and can cause rust on some metallic surfaces.

Thermal fogging is another odour control technique used by Urban Clean Ltd in a similar manner to ozone treatment. Thermal fogging creates small deodorant particles that can penetrate porous surfaces to counter act odour at its source.

Urban Clean’s crime and trauma scene decontamination technicians are trained to assess, decontaminate and restore property affected by blood, bodily fluids, decomposition, growth filth and other damage relative to the injury or death of an individual or multiple parties. In these scenarios the ever present risk associated with diseases mandate the services of trained and knowledgeable technicians. Our staff are governed by their knowledge of Federal and Provincial regulations as well as the personal safety of the public and themselves.

Pressure washing can be used in a variety of circumstances to clean many types of surfaces. Pressure washing exterior finishes or concrete floors can save hours of cleaning labour and speed up the cleaning process.

Urban Clean Ltd has an excellent team of cleaners with unmatched experience in the cleaning of homes post construction. Post construction cleaning is a cost effective tool to ensure customer satisfaction.